Centre Management Offices,

Prince Bishops Shopping Centre

High Street, Durham, DH1 3UJ


0191 375 0416
0191 375 0417




MONDAY 9am - 5.30pm
TUESDAY 9am - 5.30pm
WEDNESDAY 9am - 5.30pm
THURSDAY 9am - 5.30pm
FRIDAY 9am - 5.30pm
SATURDAY 9am - 5.30pm

11am - 5.00pm



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Santa Claus is coming to town...

On Saturday 18th November there are a number of exciting things happening in Durham city! The big man himself, Santa, along with some friendly elves will be arriving at Prince Bishops Shopping Centre in Durham city! Located in an enchanted winter wonderland inside M&Co who also happen to be opening on the same day!


To top it off, Prince Bishops Shopping Centre are feeling partiularly generous this year and are offering a Santa experience for FREE! Yes, that's correct; entry to the grotto in 2017 is free of charge. We are accepting donations to our charity partner, Heel & Toe Children's Charity who do fantastic work with children who have physical disabilities in the North East.


Important details:


Where can I see Santa?


Santa will be in his woodland Lodge inside M&Co, located in Prince Bishops Shopping Centre, Durham city.


When will the grotto be open?


Santa will be in his lodge from Saturday 18th November 2017 and every Friday, Saturday and Sunday until Christmas Eve.


Fridays & Saturdays - 11am-4pm

Sundays: 12pm-4pm

Christmas Eve: 12pm-4pm


Why not join the event on Facebook to receive notifications on the days he will be there?


Take me to the Facebook event


How much does it cost?


Entry to the grotto is free. However, we are accepting donations to our nominated charity partner, Heel & Toe Children's Charity.